Casumo is a popular online casino site that was founded in 2012 and gained its license from the UK Gaming Commission in 2015. It has its HQ in Malta with other offices in Barcelona and Gibraltar. According to the founders of the casino, Casumo exists to ‘make people smile.' Let’s see if it achieves its goal.
Graphics & Games
Casumo uses games from developers such as Quickspin, Microgaming, WMS, Barcrest, Bally, Greentube, and much more besides. There are over four hundred games to choose from including Slots, Jackpot Games, Live Casino, and Table Games. Loading time for most games is minimal, and the graphics are extremely clear and pleasant to look at.
Unlike too many rival sites, Casumo’s site is very well laid out, and the iOS app works smoothly.
Casumo has a generous Welcome Bonus offering a 100% deposit match bonus up to £300!
Casumo regularly offers new promotions and players can play Reel Races every 30 minutes and win a prize. There are hundreds of prizes on offer every day including a daily cash prize of £1,000 at 7 pm. We should inform you that the above bonus package relates to UK players online. There are different packages for Swedish, German, Finnish and Norwegian players for example.
Casumo allows players to withdraw and deposit in the usual fashion; including Visa & MasterCard, Skrill, Netteller and PaySafeCard, you can also use Pay By Mobile. Other deposit methods depend on where you live. One of the features of Casumo is its rapid withdrawals. For example, withdraw with Netteller, and you can expect to receive your cash within 24 hours every time. According to the site, the average withdrawal time is between 30 minutes and 4 hours.
We were also delighted to learn that Casumo presents no issues to big winners. We have heard from players who withdrew up to £5,000 less than a week after registration, and they had no problems getting their money.
The team at Casumo work hard to try and create a friendly and vibrant atmosphere, and it works for the most part. The quirky graphics help, as do the fun Reel Races games every day. On the left-hand side of the screen, the site regularly shows updates of people who get wins on their products which can serve as an incentive!
We’re really impressed with the level of customer service offered by Casumo. If you go to a review website such as Trust Pilot and tell the site what you think of it, a customer service team member will reply in detail and try to help you out. Too many sites ignore players, but Casumo does the opposite.
Its email response times are among the fastest we’ve encountered, and they appear to be getting faster by the month! Don’t be surprised to receive an email reply within 10 minutes of your query. Incidentally, the customer service team is available 24/7/365.
Casumo is an excellent online casino site with over 400 games, good customer service and an array of games where you can win prizes every day. The Welcome Bonus is also one of the best in the industry.